How do I claim windscreen insurance with Great Eastern in Malaysia?

To claim windscreen insurance with Great Eastern in Malaysia, submit your Great Eastern insurance policy or cover note, vehicle registration number, your identity card (IC) and driving license, and clear photos of the windscreen damage to a Great Eastern panel workshop. The workshop will prepare and submit the insurance claim for you.

What documents are required to claim Great Eastern windscreen insurance?

Required documents typically include your Great Eastern insurance policy or cover note, vehicle registration number, your IC and driving license, and clear photos of the damaged windscreen. Some panel workshops may help with additional forms if needed.

Does claiming Great Eastern windscreen insurance affect my No Claim Discount (NCD)?

No. Claiming windscreen insurance under your Great Eastern comprehensive policy with windscreen coverage will not affect your No Claim Discount (NCD) as long as the claim is only for the windscreen.

How long does a Great Eastern windscreen insurance claim take?

A Great Eastern windscreen insurance claim typically takes a few hours to complete at an authorized panel workshop in Malaysia, including damage assessment, paperwork, and windscreen repair or replacement.

Can I choose any workshop for a Great Eastern windscreen insurance claim?

It's recommended to use an authorized Great Eastern panel workshop when claiming windscreen insurance to ensure the claim is accepted. Using a non-panel workshop may result in the claim being denied.

Do Great Eastern windscreen insurance claims cover both repair and replacement?

Yes, Great Eastern windscreen insurance claims generally cover both windscreen repair and full replacement if the damage cannot be repaired. Coverage details depend on your specific policy and windscreen add-on.

Is excess payment required for Great Eastern windscreen insurance claims?

Excess payment requirements vary depending on your Great Eastern insurance policy. Some policies may require you to pay an excess for a windscreen claim, while others may not. Always check your policy terms.

Can I submit a Great Eastern windscreen insurance claim online?

Great Eastern may provide online claim submission options through their portal or customer service, but most panel workshops will handle the claim submission process for you when you bring your car in.

Does Great Eastern windscreen insurance include ADAS calibration coverage?

Some Great Eastern windscreen insurance policies may include coverage for ADAS calibration if required after replacement, but this depends on the specific terms of your policy. Check your policy or ask your workshop.

Do I need a police report for a Great Eastern windscreen insurance claim?

In most cases, a police report is not required for windscreen-only damage when claiming with Great Eastern. However, if there are other vehicle damages, a police report may be necessary. Confirm with Great Eastern if unsure.

Does Great Eastern windscreen insurance cover mobile service at my location?

Some authorized panel workshops that handle Great Eastern windscreen claims may provide mobile windscreen repair or replacement services at your location, depending on availability and your policy’s terms.

How do I find an authorized Great Eastern panel workshop in Malaysia?

To find an authorized Great Eastern panel workshop, visit the Great Eastern Insurance website or contact their customer service. Alternatively, ask your preferred windscreen workshop if they accept Great Eastern claims.

What should I do if my Great Eastern windscreen claim is rejected?

If your Great Eastern windscreen claim is rejected, review the reason, check your policy coverage, and contact Great Eastern customer support or an authorized panel workshop for clarification, possible appeal options, or next steps.

Can I make multiple windscreen insurance claims with Great Eastern in a year?

Whether you can submit multiple windscreen insurance claims with Great Eastern in one year depends on your policy’s terms and conditions. Some policies allow multiple windscreen-only claims without affecting your No Claim Discount.

Does Great Eastern cover both original and aftermarket windscreen glass?

Great Eastern windscreen insurance may cover both original and aftermarket windscreen glass depending on the policy details and panel workshop practices. Original glass usually costs more but may offer better durability and fit.

How to Claim Windscreen Insurance Great Eastern (2025 Guide)

Best Auto Windscreen Puchong
18 Nov 2025
2 min membaca

Updated: 8 Dis 2025

Panduan Tuntutan Cermin Kereta Great Eastern (2025)

great eastern windscreen insurance claim

Jika cermin kereta anda retak atau pecah, anda boleh membuat tuntutan melalui Great Eastern windscreen insurance tanpa menjejaskan NCD.Di Best Auto Windscreen Specialist Puchong, kami urus keseluruhan proses — cepat, senang, dan tanpa paperwork yang rumit.

This guide explains how Great Eastern windscreen claims work and what documents are required.great eastern windscreen insurance claim

Langkah 1: Hantar Dokumen Melalui WhatsApp

Hantar kepada kami:

Polisi insurans / cover note
Gambar windscreen yang retak / pecah
Geran kenderaan (jika diminta)

We will check your Great Eastern coverage instantly.

Langkah 2: Kami Uruskan Semua Dokumen Claim

Kami sediakan:

Borang tuntutan Great Eastern
Foto bukti kerosakan
Invoice windscreen replacement

Semua dokumen kami submit terus kepada Great Eastern untuk kelulusan.

Langkah 3: Tukar Windscreen (Siap Dalam 2–3 Jam)

Kami gunakan:

Original-quality windscreen
Adhesive tahan panas Malaysia
Pemasangan yang tepat & kemas
Pemeriksaan leakage dan wind noise

Termasuk free tinted (bergantung polisi insurans dan tinted asal).

Installation is clean, strong and comes with leak-proof warranty. great eastern windscreen insurance claim

Langkah 4: Collect Kereta — Tanpa Upfront Payment

Jika coverage mencukupi：

✔ Tak perlu bayar

✔ Great Eastern cover terus

✔ NCD tidak terjejas langsung

Kelebihan Claim Dengan Kami

Claim melalui WhatsApp
Pemasangan siap 2–3 jam
Original-quality windscreen
Free tinted (ikut polisi)
Warranty kebocoran

FAQ – Great Eastern Windscreen Claim

Claim Great Eastern affect NCD?

Tidak. Windscreen claims tidak menjejaskan NCD.

Berapa lama tukar windscreen?

2–3 jam siap.

Perlu datang dua kali?

Tidak. Datang sekali untuk pemasangan sudah cukup.

Kalau tinted asal gelap boleh padankan?

Ya, kami boleh padankan tinted hampir sama.

Kesimpulan

Tuntutan windscreen Great Eastern sangat mudah apabila diurus oleh bengkel berpengalaman.Dengan WhatsApp submission, original-quality replacement dan pemasangan siap 2–3 jam，anda boleh siap cepat tanpa stres. great eastern windscreen insurance claim