How do I claim windscreen insurance with RHB in Malaysia?

To claim windscreen insurance with RHB in Malaysia, you need to provide your RHB insurance policy or cover note, vehicle registration number, your identity card (IC) and driving license, and photos of the windscreen damage to an RHB panel workshop. The workshop will assist with preparing and submitting the claim on your behalf.

What documents are required for an RHB windscreen insurance claim?

The documents typically required include your RHB insurance policy or cover note, your vehicle registration number, IC and driving license, and clear photos of the damaged windscreen. Some panel workshops also help complete additional documentation if needed.

Does claiming windscreen insurance with RHB affect my No Claim Discount (NCD)?

No. Claiming windscreen insurance under your RHB comprehensive policy with windscreen coverage does not affect your No Claim Discount (NCD), as this type of claim is treated separately from other comprehensive claims.

How long does an RHB windscreen insurance claim usually take?

A typical RHB windscreen insurance claim at an authorized panel workshop in Malaysia usually takes a few hours to complete, including assessment, paperwork, and the actual repair or replacement, depending on workshop workload and glass availability.

Can I choose any workshop for an RHB windscreen insurance claim?

For RHB windscreen insurance claims, it is recommended to use an authorized RHB panel workshop to ensure that your claim is accepted and processed smoothly. Using a non-panel workshop may result in the claim being denied.

Do RHB windscreen insurance claims cover both repair and replacement?

Yes, RHB windscreen insurance claims typically cover both windscreen repair and full replacement if the damage cannot be repaired. Coverage details depend on your specific policy and windscreen add-on coverage.

Is excess payment required for RHB windscreen insurance claims?

Excess requirements depend on your RHB insurance policy. Some policies may require an excess payment for windscreen claims, while others may not. Always check your policy details or speak with your insurer.

Can I submit an RHB windscreen insurance claim online?

RHB may offer online claim submission options through their customer portal or app, but typically, panel workshops handle the submission process on your behalf. Contact RHB customer service for specific online claim procedures.

Will RHB cover ADAS calibration after windscreen replacement?

Some RHB windscreen insurance policies may include coverage for ADAS calibration if needed after a windscreen replacement, depending on policy terms. Check your policy documentation or inquire with your panel workshop.

Do I need to file a police report for an RHB windscreen insurance claim?

In most cases, a police report is not required for windscreen-only claims with RHB. However, if other vehicle damage is involved, a police report may be necessary. Confirm with RHB if unsure.

Does RHB windscreen insurance include mobile service at my location?

Some authorized panel workshops that handle RHB windscreen insurance claims may offer mobile windscreen replacement or repair services at your location, depending on availability and policy terms. Contact your chosen workshop for confirmation.

How do I find an authorized RHB panel workshop in Malaysia?

To find an authorized RHB panel workshop, visit the RHB Insurance website or contact their customer service for a list of panel workshops. You can also ask your preferred windscreen workshop if they accept RHB insurance.

What should I do if my RHB windscreen claim is rejected?

If your RHB windscreen claim is rejected, review the reason provided, check your policy coverage, and consult RHB customer support or an authorized panel workshop for clarification and possible appeal options.

Can I make multiple windscreen insurance claims with RHB in a year?

Whether you can make multiple windscreen insurance claims with RHB in a single year depends on your policy’s terms and conditions. Some policies allow multiple windscreen-only claims without affecting your No Claim Discount.

Does RHB cover both original and aftermarket windscreen glass?

RHB windscreen insurance may cover both original and aftermarket windscreen glass depending on your specific policy and panel workshop practices. Original glass generally costs more but offers better fit and warranty coverage.

How to Claim Windscreen Insurance RHB (2025 Guide)

Best Auto Windscreen Puchong
18 Nov 2025
2 min membaca

Updated: 8 Dis 2025

Panduan Tuntutan Cermin Kereta RHB (2025)

rhb windscreen insurance claim

Jika windscreen kereta anda retak, pecah atau terkena stone chip, anda boleh membuat tuntutan melalui RHB windscreen insurance tanpa menjejaskan NCD.Di Best Auto Windscreen Specialist Puchong, kami urus seluruh proses tuntutan secara cepat dan mudah — hanya WhatsApp dokumen kepada kami.

This guide explains the simple steps for RHB windscreen insurance claims in Malaysia.

Langkah 1: Hantar Dokumen Melalui WhatsApp

Anda hanya perlu hantar:

Polisi insurans / cover note
Gambar kerosakan windscreen
Geran kenderaan (jika diminta)

We will confirm your RHB coverage instantly.

Langkah 2: Kami Sediakan Semua Dokumen Claim

Kami uruskan:

Borang tuntutan RHB
Foto bukti kerosakan
Invoice pemasangan

Semua dokumen kami sediakan dan submit terus kepada RHB untuk kelulusan.

Langkah 3: Tukar Cermin (Siap Dalam 2–3 Jam)

Kami gunakan:

Original-quality windscreen
Adhesive tahan panas
Pemasangan tepat & kemas
Pemeriksaan wind noise & leakage

Termasuk free tinted (bergantung polisi insurans & tinted asal kereta).

Installation is professional and comes with leak-proof warranty.

Langkah 4: Collect Kereta Tanpa Upfront Payment

Jika coverage mencukupi：

✔ Anda tidak perlu bayar

✔ RHB terus cover jumlah tuntutan

✔ NCD anda kekal selamat

Kelebihan Claim Dengan Kami

Proses tuntutan melalui WhatsApp
Penggantian siap 2–3 jam
Original-quality windscreen
Free tinted (ikut polisi insurans)
Warranty kebocoran

FAQ – RHB Windscreen Claim

Tuntutan RHB affect NCD?

Tidak. Windscreen claim tidak menjejaskan NCD.

Berapa lama tukar windscreen?

Dalam 2–3 jam.

Perlu datang banyak kali?

Tidak. Datang sekali untuk pemasangan sudah cukup.

Boleh padankan tinted asal?

Ya, kami boleh padankan tinted yang hampir sama.

Kesimpulan

Tuntutan windscreen RHB sebenarnya sangat mudah jika dibuat melalui bengkel yang berpengalaman menguruskan dokumen dan proses claim.Dengan WhatsApp submission dan pemasangan siap 2–3 jam, pelanggan boleh siap dengan cepat tanpa stress. rhb windscreen insurance claim , rhb windscreen panel