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Windscreen Crack Repair Puchong: Cracks We Refuse to Repair (And Why)

Updated: 18 Dis 2025

Introduction

Many customers come to us asking for windscreen crack repair Puchong services, hoping for a quick and affordable fix.While windscreen repair is often possible, not every crack should be repaired — even if it looks small.

As a professional windscreen specialist in Puchong, we sometimes refuse to repair certain cracks.Not because we want to upsell replacement — but because repairing the wrong crack can compromise your safety.

This article explains exactly which cracks we refuse to repair, based on real workshop experience.


1. Cracks Near the Edge or Black Border

If a crack is within 5cm of the black edge (frit band), we will not repair it.

Why?

  • The edge is a structural stress zone

  • Cracks here spread faster due to body flex

  • Repair may look fine today but fail weeks later

Even a 1cm crack near the edge is riskier than a larger crack in the centre.


2. Long Cracks That Continue Growing

For windscreen crack repair Puchong, length matters.

We refuse to repair cracks that:

  • Are longer than 15–20cm

  • Continue growing over time

  • Change direction or branch out

These cracks indicate internal glass layer damage, not just surface impact.


3. Cracks in the Driver’s Line of Sight

Cracks located directly in front of the driver are not safe to repair.

Even after repair:

  • Minor distortion may remain

  • Light reflection can affect visibility

  • Driving safety is compromised, especially at night or in rain

In these cases, windscreen replacement is the safer choice.


4. Old Cracks with Dirt or Moisture Inside

Many customers delay repair for weeks or months.

We refuse repair if:

  • Dirt has entered the crack

  • Moisture is trapped inside

  • The crack has turned white or cloudy

Contaminated cracks cannot bond properly, resulting in weak repairs that fail easily.


5. Cracks with Previous Failed Repairs

If a crack has already been repaired and failed:

  • Resin bonding is compromised

  • Structural integrity is weakened

  • A second repair rarely lasts

In such cases, repeating repair is unsafe and unreliable.


Why We Refuse Instead of “Just Repairing”

Some shops repair everything because:

  • Repair is faster

  • Repair looks cheaper

  • Customers don’t know the risks

At Best Auto Windscreen (Puchong), we believe:

A repair that fails later is more dangerous than replacing it now.

Refusing unsafe repairs protects:

  • Your safety

  • Your insurance coverage

  • Your long-term cost


Repair or Replace? Professional Assessment Matters

If you’re searching for windscreen crack repair Puchong, don’t rely on size alone.

Proper assessment includes:

  • Crack position

  • Crack depth

  • Glass stress zones

  • Driving visibility impact

A professional inspection helps determine whether repair is safe — or replacement is necessary.


If you’re unsure whether your crack can be repaired, our technicians will:


📞 WhatsApp: 016-868 2788

Kedai cermin kereta Puchong – trusted by drivers in Selangor


long windscreen crack not suitable for repair
long windscreen crack not suitable for repair

contaminated windscreen crack failed repair
contaminated windscreen crack failed repair

driver line of sight windscreen crack safety risk
driver line of sight windscreen crack safety risk

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